The next step in analyzing and designing the libraries, our class looked at several pieces of writing, presentations, and surveys about libraries in general and then our campus libraries specifically. Aws and I looked a survey entitled: Institutional Effectiveness of 2010-2011. We found many important aspects that definitely need to be incorporated into our final design. The information displayed here made us change our minds in how we thought about a library. We learned specifically three new things: librarians are being trained to better serve in the customer service capacity, technology is being integrated as a vital aspect of the space, and the most asked question is how to cite correctly. Obtaining this knowledge allowed us to explore new instances with our designs. Having 'citation stations' where users could type in a book and having it cited for them would be greatly appreciated, along with a substantial amount of desktops, and a central or easily noticeable customer service area are all ideas we plan to integrate in the next phases of this project.
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